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Deprecated: Non-static method AL_HELPER::AuthorLink() should not be called statically, assuming $this from incompatible context in /home/what/public_html/includes/classes/class.article.php on line 522

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Deprecated: Non-static method AL_HELPER::GetRelativeDate() should not be called statically, assuming $this from incompatible context in /home/what/public_html/includes/classes/class.article.php on line 515

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Deprecated: Non-static method AL_HELPER::GetGlossaryTerms() should not be called statically, assuming $this from incompatible context in /home/what/public_html/includes/classes/class.article.php on line 637

Deprecated: Function eregi_replace() is deprecated in /home/what/public_html/templates/Bright Light/Panels/ViewArticlePanel.php on line 360

Deprecated: Non-static method AL_HELPER::ContentHasComment() should not be called statically, assuming $this from incompatible context in /home/what/public_html/templates/Bright Light/Panels/ViewArticlePanel.php on line 547

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Deprecated: Function eregi_replace() is deprecated in /home/what/public_html/admin/includes/classes/class.helper.php on line 421

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Deprecated: Function eregi_replace() is deprecated in /home/what/public_html/templates/Bright Light/Panels/ArticleOptionsPanel.php on line 60

Deprecated: Non-static method AL_HELPER::ArticleLink() should not be called statically, assuming $this from incompatible context in /home/what/public_html/templates/Bright Light/Panels/ArticleOptionsPanel.php on line 63

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Deprecated: Function eregi_replace() is deprecated in /home/what/public_html/admin/includes/classes/class.helper.php on line 421

Deprecated: Function eregi_replace() is deprecated in /home/what/public_html/templates/Bright Light/Panels/ArticleOptionsPanel.php on line 63

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Deprecated: Function eregi_replace() is deprecated in /home/what/public_html/admin/includes/classes/class.helper.php on line 421
What is IVR? - Interactive Voice Response - ivr software, ivr survey, ivr solution
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What is IVR? - Interactive Voice Response - ivr software, ivr survey, ivr solution
By  Super Admin  | Published  11/30/2006 | Internet and Computers | Rating:
What is IVR?

A system to automatically manage incoming calls, IVR can link phone callers (voice and/or touchtone) with a computer database. It can accept a question, access the company's database and provide a caller with the information they are seeking. It can also take information from the caller, convert it to data and input that data to the database.

In telephony, interactive voice response, or IVR, is a computerized system that allows a person, typically a telephone caller, to select an option from a voice menu and otherwise interface with a computer system. Generally the system plays pre-recorded voice prompts to which the person presses a number on a telephone keypad to select the option chosen, or speaks simple answers such as "yes", "no", or numbers in answer to the voice prompts.

Related Topics: application ivr, ivr services, ivr outsourcing, ivr service, development ivr, hosting ivr, call center ivr phone system, interactive ivr response voice

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  3. What is Plywood? - Engineered Wood - marine plywood, windsor plywood, plywood veneers
  4. What is HDL? - High Density Lipoproteins - hdl cholesterol, hdl ldl, increase hdl
  5. What is an Anvil? - Block of Metal - blacksmith anvil, anvil cases, hammer anvil
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